Adamson Nkhoma – Refund Policy
Effective Date: 8th April 2025
We want you to be fully satisfied with your purchase. If you’re not happy with your order, please review our return and refund policies below.
Returns
You may return most new, unopened items within 7 days of delivery for a full refund. Items must be:
- In their original condition and packaging.
- Accompanied by the receipt or proof of purchase.
To initiate a return, please email us at adankhoma@gmail.com or call us at +27 60 482 7031.
Return Address:
House Number 3, Krematart Giyani,
Giyani, 0826, Limpopo, South Africa
Please note: Customers are responsible for return shipping costs unless the item was defective or incorrect.
Refunds
Once we receive your return, we will inspect it and notify you about the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 business days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us first to arrange the process.
Non-Returnable Items
The following items are not eligible for return or refund:
- Downloadable digital products
- Personalized or custom-made items
- Gift cards or vouchers
If you have any questions or concerns regarding shipping or returns, please don’t hesitate to contact us at:
📧 Email: adankhoma@gmail.com
📞 Phone: +27 60 482 7031
🌐 Website: www.adamsonnkhoma.com